A higher level.The Family Resource Centers of Quality (FRC-Q) designation denotes a heightened level of confidence in families, funders, and program staff and raises the professionalism of the entire family support field. The designation process defines and promotes quality practice.
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Family Resource Centers of Quality Designation
This page is a resource to family support and strengthening programs seeking Family Resource Center of Quality (FRC-Q) designation. The Wellness and Primary Prevention Council of the NH legislature is charged with overseeing the designation process.
Chapter 126-M is the legislation establishing the Wellness and Primary Prevention Council (WPPC), with amendments added in 2015 and 2016. The amendment in 2015 expanded the Council’s role to include designation of FRC-Qs with the goal of establishing a sustainable system of Family Resource Centers of Quality across New Hampshire. Chapter 126-M was amended in 2016 to include the definition of the two-generation approach, the addition of substance misuse services and referral, and the responsibility of the WPPC to developing criteria and a selection process for a facilitating organization to administer the system of family resource centers of quality (FRCQ).
Designating family resource centers of quality creates confidence in families, funders and staff of these programs and raise professionalism in the programs and the field. The designation process defines and promotes quality practice. Family Resource Centers of Quality are distinguishable because of the scope and depth of the services they provide, their commitment to the Principles of Family Support and the Strengthening Families Framework, and are not defined by any one or even multiple funding sources.
There are several steps to the designation process:
Updated December 2, 2016 unless otherwise noted.
FRC-Q Designation Process Forms:
Chapter 126-M is the legislation establishing the Wellness and Primary Prevention Council (WPPC), with amendments added in 2015 and 2016. The amendment in 2015 expanded the Council’s role to include designation of FRC-Qs with the goal of establishing a sustainable system of Family Resource Centers of Quality across New Hampshire. Chapter 126-M was amended in 2016 to include the definition of the two-generation approach, the addition of substance misuse services and referral, and the responsibility of the WPPC to developing criteria and a selection process for a facilitating organization to administer the system of family resource centers of quality (FRCQ).
Designating family resource centers of quality creates confidence in families, funders and staff of these programs and raise professionalism in the programs and the field. The designation process defines and promotes quality practice. Family Resource Centers of Quality are distinguishable because of the scope and depth of the services they provide, their commitment to the Principles of Family Support and the Strengthening Families Framework, and are not defined by any one or even multiple funding sources.
There are several steps to the designation process:
- Completion of the National Standards of Quality for Family Strengthening and Support Self Assessment and NH Family Resource Center of Quality Operational Standards Self Assessment. This assessment is meant to be accomplished through a team review to determine minimum quality according to the National and New Hampshire Standards.
- Upon determination of minimum quality on all standards, submission of the FRC-Q designation application to the Wellness and Primary Prevention Council.
- Review of application by the WPPC Review Committee, including a site visit to validate the findings of the Center’s self-assessment.
- Recommendation to full WPPC by the Review Committee for designation or referral for technical assistance.
Updated December 2, 2016 unless otherwise noted.
FRC-Q Designation Process Forms:
- Overview of the designation process (updated 1/2020)
- NH Family Resource Center of Quality application overview and instructions (updated 1/2020)
- NH Family Resource Center of Quality application coversheet (updated 1/2020)
- NH Family Resource Center of Quality Operational Standards
- NH Family Resource Center of Quality Operational Standards self-assessment
- NH Operational Standards for Family Resource Centers of Quality Self-assessment- electronically fillable (revised 12/2020)
- Document List
- Sample Document List
- National Family Support Network Standards of Quality for Family Strengthening and Support Associated Tools:
- Standards of Quality for Family Strengthening and Support Program Self Assessment
- Self-assessment that can be typed into available here.
- Standards of Quality for Family Strengthening and Support Participant Surveys
